Let us help you

COUNSELLING OPTIONS

PHONE

If you are concerned about your gambling (or someone else’s), free, confidential help is available 24/7 through the Gambling Helpline on 1800 858 858. Services include:

telephone counselling
crisis support
information and referral to the closest Gambling Help service for face-to-face assistance.

FACE - TO - FACE

The Gambling Help service offers free and confidential face-to-face counselling through a network of Government-funded community organisations across Queensland. Operating during business hours, they offer a range of services to gamblers and their families and friends, including:

counselling
support groups
information and referral to a range of other support services, if required
assistance with banning yourself from gambling venues.

Community organisations that provide Gambling Help support may also offer addiction counselling, relationship/marriage counselling, and financial counselling or be able to refer you to appropriate support.

ONLINE

Gambling Help Online is a national website that provides live online professional counselling, email and online chat support 24 hours a day, 7 days a week. The website includes extensive information and self-help tools to assist in identifying and moving forward from gambling harm. It is a free, anonymous and confidential service that is available at www.gamblinghelponline.org.au

SELF-HELP

Many people successfully change gambling using self-help strategies. Self-help is the first choice and most widely used type of help amongst individuals struggling with gambling harm. Learn more.

SELF-EXCLUSION

A self-exclusion (or self-ban) is where you request to be banned from specific gambling providers, products or services. Self-exclusion can be an important step if you are thinking about changing your gambling. Learn more.

OTHER SERVICES

SUPPORT SERVICES

Gamblers Anonymous Australia offers regular group meetings. Gamblers Anonymous Australia is available at 0467 655 799

Please call Lifeline at 13 11 14 for 24/7 crisis support

HELP IN ANOTHER LANGUAGE

To speak to someone in a language other than English, contact the Telephone Interpreter Service on 131 450

You can look for a counsellor in your language by calling 1800 858 858 or visiting the Gambling Help Online website

OTHER PROFESSIONALS

When people struggling with gambling harm find themselves in crisis, they may feel overwhelmed by depression or anxiety. Duty officers at health centres and most GPs are used to helping people in a crisis.

Another way to sort out why gambling causes you so much strife, is to have some sessions with a private counsellor, psychologist or psychiatrist. You may have to pay for their help but it may help you reach a better understanding of yourself. You may get a better idea of who you are and how gambling fits into your identity. If you don’t know who to contact, call the Gambling Helpline on 1800 858 858 or visit www.gamblinghelponline.org.au